Snapline

Terms of service

Last updated September 11, 2026

The service

Snapline provides websites, a business phone number with missed-call text back, and review management for contracting businesses. Subscriptions are month to month; you can cancel at any time and service runs through the end of the paid period.

Text messaging terms

This program is Snapline's own service texts, sent from Snapline's business line, (949) 741-7627, to people who call that line and to Snapline's own customers. Snapline is the sender of every message on it. Two kinds of message are sent.

Missed-call follow-up. When you call that line and the call is not answered, you receive one text acknowledging your call so you can reply by text instead. It is sent only in response to your call, at most once per hour, and never to a number that has not called.

Review requests. If you gave Snapline your mobile number when you signed up for the service and agreed to receive service texts, you may receive one text after onboarding asking you to rate Snapline from 1 to 5, with a link to a page on our domain, and up to two reminders three days apart if you have not answered. Every customer is shown the same public review link whatever they rate.

Message frequency varies as described above. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Reply STOP to any message to opt out; you will get one confirmation and nothing more. Reply START to opt back in. Reply HELP for help, or contact hello@joinsnapline.com.

Lines we operate for clients. Each contracting business that uses Snapline has its own business line, registered with the carriers under that business's own name. Texts from those lines come from that business, not from Snapline, and are governed by the disclosure shown beside its number on its website. They follow the same two message types, frequency limits, and STOP and HELP rules described here.

Acceptable use

Services may not be used for unlawful purposes, for sending marketing without consent, or in ways that violate carrier or platform policies. We may suspend service to protect the platform and its users.

Reviews

Review requests link every customer to the same public review page regardless of rating. We do not filter or suppress reviews and we do not permit our tools to be used that way.

Liability

The service is provided as is. To the extent the law allows, our liability is limited to the fees paid for the month in which a claim arises. Telephone and messaging networks are operated by third parties and outages beyond our control can occur.

Contact

Snapline is a service of Neeka Studio Corp. Write to hello@joinsnapline.com.